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Customer Care

Our Customer Service Lines

Our Customer Service is at your complete disposal for any questions or concerns related to the Online Shop or online purchases. We will answer your questions Monday to Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 12 noon GMT+2 (Berlin).

Our online shop is open for business 24 hours a day, 7 days a week, 365 days a year.

Please note that our Customer Service is closed on the following days:

  • 01/01/2016
  • 25/03/2016
  • 28/03/2016
  • 05/05/2016
  • 16/05/2016
  • 03/10/2016
  • 25/12/2016
  • 26/12/2016

Call us at the local dedicated number displayed here:

it + 39 02 40708063

en + 44 20 34111840

ger + 49 71 17252304431

es + 34 93 1846804

usa   1 800 872 9583 - TOLL FREE

fr + 33 9 7517 0804

ir + 353 1 5262904

au + 43 1 2297270

sw + 41 43 5016675

nv + 31 20 8004967

ru + 7 499 9183220

pt +351 21 1125520

REST OF THE WORLD: 1 800 872 9583

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